Laura Marciano SawhDec 10, 20181 minCatch me on the CX Chronicles PodcastI had the opportunity to speak with CX Chronicles founder, Adrian about working in customer experience at Vimeo recently! Take a listen...
Laura Marciano SawhDec 10, 20182 minEmbracing ChallengesWhen I first started my career as a technical support agent, I was thrown into a path where I had no idea what my options for growth...
Laura Marciano SawhDec 10, 20182 minHiring for Culture FitCulture is such an intimate and important item for a manager to gauge when hiring. New hires are a major influencer on the shape, skill...
Laura Marciano SawhDec 10, 20183 minGetting Started...I’m not a blogger. I don’t tweet much and I’m not an avid Facebook status updater — but here I am. Sharing my passionate and mostly...