Laura Marciano SawhNov 16, 20231 min"Email Overwhelm and Phone/Chat Hold Hell: How to Dodge the Queue and Stay Sane"🌟Natasha Ratanshi-Stein 🏄🏼♀️and I are excited to connect with you in a virtual discussion this Tuesday, November 21st, at 12pm ET/...
Laura Marciano SawhMar 31, 20232 minWhy having a diverse range of experiences is essential for success.Have you ever found yourself stuck in a rut, going through the motions of your daily routine without any real passion or excitement?...
Laura Marciano SawhMar 22, 20231 minAnnouncement!The past few months have been a whirlwind, to say the least. I've gone through more professional development via experience than ever...
Laura Marciano SawhDec 10, 20181 minCatch me on the CX Chronicles PodcastI had the opportunity to speak with CX Chronicles founder, Adrian about working in customer experience at Vimeo recently! Take a listen...
Laura Marciano SawhDec 10, 20182 minEmbracing ChallengesWhen I first started my career as a technical support agent, I was thrown into a path where I had no idea what my options for growth...
Laura Marciano SawhDec 10, 20182 minHiring for Culture FitCulture is such an intimate and important item for a manager to gauge when hiring. New hires are a major influencer on the shape, skill...
Laura Marciano SawhDec 10, 20183 minGetting Started...I’m not a blogger. I don’t tweet much and I’m not an avid Facebook status updater — but here I am. Sharing my passionate and mostly...